Rss

John R

Experienced Manager

Occupation:

Customer Service Manager

Location:

Santa Maria, CA

Education Level:

Bachelor

Will Relocate:

YES

CollapseDescription

Motivated manager with a proven track record in directing value added enterprise with profit and loss responsibility. Possess strong leadership skills, enabling successful and productive results in rapidly changing environment. Particularly effective when working in high stress environments, demonstrating excellent problem solving skills, combined with strong communication and interpersonal abilities.

Right_template4_bottom

CollapseWork Experience

COMPANY POSITION HELD DATES WORKED

Citigroup (Confidential) 8/2002 - 7/2007
Right_template4_bottom

CollapseEducation

SCHOOL MAJOR YEAR DEGREE

DeVry University Business Administration 2002 Bachelor Degree
Right_template4_bottom

CollapseAccomplishments

Highlights:

Left_template4_bottom

CollapseJob Skills

Left_template4_bottom

CollapseResponsibilities

Lead the development of a new start-up site including, but not limited to, hiring, planning, scheduling, equipment procurement, budgets and structural changes to the building to suit new housing needs. Manage day to day operations of the call center to ensure smooth work flow and to achieve predetermined goals. Lead team of 7 managers in a manner that ensures high quality customer care focused on building and retaining valuable customer relationships and commitment to the delivery of value added products and services.
Left_template4_bottom