A personable, innovative professional with exceptional customer service, healthcare and financial skills.

COMPANY	POSITION HELD	DATES WORKED
Alliance VNA & Hospice	(Confidential)	3/2005 - 7/2006
SummaCare Health Plan	(Confidential)	9/2002 - 3/2005
Perry Eye Clinic	(Confidential)	3/2001 - 7/2002
SummaCare Health Plan	(Confidential)	9/2000 - 3/2001
Mercy Medical Center	(Confidential)	8/1997 - 1/2000

SCHOOL	MAJOR	YEAR	DEGREE
Malone College	Management	1999	Bachelor Degree
University of Akron	Office Services Technology	1983	Associate Degree

Highlights:

Managing a specialty practice with direct supervision of 17 employees in the front office, clinical and optical areas. Took over a Financial Coordinator position at a non-profit company and streamlined a number of the functions to improve the financial reporting functions.

Companies I like:

Medical Insurance Companies, , Hospitals, Clinics, Pharmaceutical, Non-Profit organizations.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Healthcare Administrative
• Patient or Customer Services
• Project Management
• Physician Relations Representative

Organizing a campaign to upgrade our Medical Software system to include homecare scheduling, Medical Records, billing and daily business office functions.