Occupation:Customer Service Supervisor |
Location:Naperville, IL |
Education Level:Bachelor |
Will Relocate:No |
Description
experienced business manager, recognized for ability to improve employee morale, increase office productivity, develop and implement creative and effective training programs. Diverse skill set including leadership, communication, organization and liaision abilities.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Food Service Professionals | (Confidential) | 1/2004 - 4/2007 |
MarionJoy Rehabilitation Hospital | (Confidential) | 6/2003 - 1/2004 |
Show Me Quick Consulting | (Confidential) | 6/2000 - 6/2002 |
Sungard Investment Systems, Inc. | (Confidential) | 12/1989 - 12/1991 |
Montgomery Ward | (Confidential) | 6/1974 - 12/1989 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Rochester College | Business Management | 2001 | Bachelor Degree |
Accomplishments
Highlights:
Recognized for ability to create innovative methods of improving quality and speed of service in several industries. Improvement of employee productivity measured at a 50% improvement at one facitility. Improvement in employee effectiveness and employee morale through cross-training/job sharing. Ability to communicate new system and procedural changes to both upper management and employees to reduce the risk of negative impact on production. Developed user manuals and training methodolgies to strenghten team efforts.Companies I like:
Job Skills
Keywords
Responsibilities
Supervision of 50 to 80 employees in 40 field locations improving food service in school lunch programs. Improved communcation between clients and corporate office securing continuing business relationships.