Hands-on manager with excellent communication, negotiation and client service skills.

COMPANY	POSITION HELD	DATES WORKED
Securitas Security Services USA, Inc.	(Confidential)	4/1994 - 7/2007

SCHOOL	MAJOR	YEAR	DEGREE
University of Brockport	Criminal Justice	1994	Bachelor Degree

Highlights:

* 2006 Client Retention Award. Retained 95% of client base. * 2003 Branch Manager of the year award. Over 20% operating income gain year over year. * Doubled the size and scope of the buisness from 2000 - 2007

Companies I like:

Any company that give employees self worth and a value to the community.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Manager
• Security
• HR
• Sales
• Operations
• Facilities

Client Retention~ keeping clients satisfied with service levels and remaining competitive in the market. Achived 95% retention ratio for 2006. Demonstrated ability to produce profit growth year over year, with increased sales, cost control, knowledge of product, personnel placement and selection and recognition.