Don K

Vp Operations - Stores -


District Manager


Reading, MN

Education Level:


Will Relocate:



Big Box Multi-Unit Management Market Planning Sales Strategy & Growth Promotions Development Project Management Vendor Funds Management Customer Service & Support Contract Negotiation & Management Profit & Loss Responsibility Multi-Vendor Management Fixture Design and Roll-out Store Operations Buyer Written and Oral Field Communication “Voice of the Stores”


CollapseWork Experience


CompUSA (Confidential) 10/2001 - 3/2007
Best Buy (Confidential) 10/2000 - 10/2001
Circuit City Stores (Confidential) 3/1989 - 10/2000



Arizona State University Marketing-Accounting 1975 Bachelor Degree



MULTI-UNIT DIVISION MANAGEMENT: Circuit City Stores, Best Buy, Federated. Directed competitive shopping program, approved market pricing, established competitive intelligence initiatives, and reaction plans, enabling annual budget achievement and store profitability against focus competitors. Mentored and coached management teams to top market performance. •Responsible for multi-unit management within Midwest and West Coast - driving: customer service, sales, operational responsibilities, people growth and development. Became a net exporter of management talent. •Implemented best practices in supply chain management including cycle counts, max level management, warehouse slotting and facing programs, hard plan-o-grams, scanning, down-stocking, bucket management and pos transactions. •Drove unit sales of key product categories to number one market performance through training, merchandising and sales execution. Key categories: Wireless Phones, Big Screen TVs, PCs, Satellite TV. •Eleven consecutive months budget achievement – Ranked number one in the company - Circuit City Stores. •Three times, final-two ranking in nationwide warranty sales contest. •Responsible for four-hundred million dollars in annual sales and over four-hundred-fifty team members. •P&L responsibility CORPORATE PROMOTIONS: Planned and managed project team for the Q4 Holiday sales promotion, selling strategy, in-store presentation, vendor collections, IT systems integration, and communication. Results: Service Buyer •Produced 32,641 activations of the key vendor account – exceeding unit sales of each of the larger national retail chains with three to four times the store fronts. •Exceeded corporate sales plan by twenty-seven percent. •Produced largest sales day in company history exceeding plan by twenty-one million dollars. •Received accommodation letters from President, and Executive VP of Merchandising. SUPPLY CHAIN: Defined assortment plans, managed inventory aging, status codes, and pricing, created sales forecast, improved inventory turns, and reduced on hand inventory with improved in-stock percent. SUPPLY CHAIN SALES STRATEGY: Created and implemented sales strategy and attachment plans designed to reduce losses resulting from weekly loss-leader advertising programs. Improved margins, and reduced reliance upon ad items while increasing inventory turns. Results: •Reduced key loss leader sales from forty-seven percent of category units sold to eighteen percent of category units sold while exceeding the buyer forecast of total category unit sales. •Increased up-sell strategy units sold from fourteen percent of strategy units sold to an average of fifty-eight percent of strategy units sold. •Increased attachment package sales thirty-three percent resulting in an incremental annual income of $1.36 million. Impact trending to $9 million in annual savings. CONTRACTS: Negotiated business terms and expense reductions in key vendor and third party vendor contracts; reconciled and negotiated final payment reduction from contracted terms in long-standing accounts payables. Results: •Achieved a twenty-nine percent reduction in ongoing monthly service costs from key third party vendor. Reconciled activation records to one-hundred percent accuracy and final settlement payments were reduced by forty-two percent. WEBSITE: Created web design and content requirements in the deployment and expansion of the digital services website in multi-billion dollar retailer. Results: •Increased unit sales 314% from the previous three month reporting period upon implementation. •Achieved professional branding consistent with retail and corporate business models. PROJECT MANAGEMENT: Managed project team responsible for design and roll out of forty linear feet of retail fixture space, incorporating priorities of fourteen vendors, and fifty-four display combinations, to improve the shopping experience and customer loyalty. Results: •Exceeded annual activation plan by fifteen percent based upon accurate research and planning, coupled with strong vendor communication. EDUCATION AND HONORS Post Graduate MBA program - Industrial and Consumer Buyer Behavior B.A. Marketing & Accounting with distinction, Arizona State University 4.0 Freshman Scholastic – Highest GPA - Glendale College Instructor Certification - Whirlpool Corporation, “Professional Store Management” Instructor Certification - Joel Weldon, “The Science of Selling” Instructor Certification - Man Dev Corporation, “ABCs of Selling” Chairman’s Circle Awards - Circuit City, Outstanding District Management

Companies I like:

Retail Companies, HP, Intel, Sony, Polar, Trek


CollapseJob Skills





Twenty years experienced multi-unit manager of Circuit City and Federated Superstores. Corporate Headquarters experienced with big box specialty retailers as Director of Merchandising, Director-Buyer, Director Store Operations and “Voice of the Stores”. Defined and implemented best practices in supply chain management in big box specialty retailers in the corporate headquarters and within field implementation. Mentored and coached district and store management teams; directed merchandising, sales, training, and grand opening of fifty-two big box specialty retail stores. Western Division Director of Corporate and Government Sales at CompUSA, managing external commissioned sales teams via pipeline tools. Supply chain merchant experience managing vendor accounts, contract negotiations, e-commerce website, ad planning, promotions development, vendor funds, plan-o-grams, fixture rollouts, project management, assortments and written and oral field communications. Self directed, positive team player, successful within rapidly changing environments, requiring minimum supervision.