Description
Accomplished Senior Operations Manager with diverse and progressive leadership career. Thrive in fluid and changing environments marked by significant large-scale, multifaceted projects, and diverse challenges in un-charted territories. Quick learner applying innovative vision, organization and critical thinking skills to steer projects from concept to fruition. Talent to create team synergy and steer teams to meet corporate objectives.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
TEK SYSTEMS, INC (Telecom Contract Employment Agency) | PROJECT MANAGER | 8/2007 - 11/2007 |
(Confidential) | OPERATIONS MANAGER | 2/2004 - Present |
LUCENT TECHNOLOGIES (formerly AT&T), INC. | OPERATIONS AREA MANAGER | 6/2003 - 1/2004 |
LUCENT TECHNOLOGIES (formerly AT&T), INC. | OPERATIONS STAFF MANAGER | 10/1996 - 5/2003 |
AT&T | OPERATIONS SUPERVISOR * OPERATIONS AREA MANAGER | 6/1992 - 9/1996 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
St. Mary's College of Moraga, CA | Management | 1992 | Bachelor Degree |
Accomplishments
Highlights:
• Chosen as project leader for multifaceted projects such as computer deployments, design for installation improvements, new product launches, interval reduction and other process improvements. • Captured 37% reduction in engineering, furnish and installation interval by leading joint engineering/installation/manufacturing process team. • Led Pacific Region’s installation division efforts, SBC’s Project Pronto, multi-billion dollar data networking upgrade to SBC’s network, which enabled DSL service to be offered on a large scale throughout the territory. • Pioneered and introduced Data Networking Training Program for new products resulting in national recognition; served as division expert to other regions.Companies I like:
Google, Comcast, Bloomberg, Pacific Gas & Electric Co., CalPers, Viacom
Job Skills
Keywords
Responsibilities
• Appointed to direct consolidated installation operations spanning San Francisco Bay area, Northern California, Nevada, and Hawaii as a result of downsizing initiatives; replaced two managers as result of labor reduction.
• Appointed to re-establish and pilot Regional Operational Support Center. Championed great strides in improving all areas of operations support by implementing functional specialization, clear, measurable performance objectives and in-depth process improvements. Managed daily operations and coordinated logistics for various complex projects; supervised up to 850 direct and indirect reports during manager’s absence.