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Jack H

outcome-oriented problem-solver with over 20 years experience

Occupation:

Project Manager

Location:

Glendale, AZ

Education Level:

Bachelor

Will Relocate:

No

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Dynamic, highly articulate executive with extensive expertise in product management, negotiation and strategic planning. Twenty years of experience in an agile environment with geographically dispersed teams. Proven ability to manage multiple concurrent projects. Creative and energetic with the interpersonal skills needed to build consensus on critical initiatives.

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COMPANY POSITION HELD DATES WORKED

(Confidential) Owner, Keynote Speaker 7/2009 - Present
Xerox Corporation Product Owner/ Software Integration Engineer 9/1997 - 12/2016
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SCHOOL MAJOR YEAR DEGREE

Capella IT / Project Management 2007 Bachelor Degree
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TYPE TITLE URL DESCRIPTION

Book Quiet: The Power of Introverts in a World That Can't Stop Talking media url A great book that shows introverts such as myself how to navigate a world designed for extroverts
Website linkedin media url linkedin profile for networking

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Highlights:

• Successfully delivered 3 concurrent products while working with geographically diverse development teams (Japan, California and Israel) • Worked closely with the Product Team during a development sprint to drive the number of defects down from over 300 known issues to just over 20 in less than 3 weeks, ensuring a successful product launch • Played an integral role in saving a multi-million-dollar major account by conducting an on-site workflow assessment, providing an interim workaround, and driving the required fix in the next release • Saved a critical 4th quarter launch by negotiating an agreement between the product team, 3rd party developers and 3rd party test organization to alter the test plan to accommodate an additional software release to address major software defects

Companies I like:

MUFG, Amazon

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Orchestrated end-to-end product development lifecycle in collaboration with internal and third-party product development teams across multiple time zones (Israel, California and Japan). Communicated project status to PMO and Business leadership during milestone review meetings. Translated Customer and Business (e.g. Sales, Marketing, Contact Center, Documentation, etc.) requests into user stories and groomed product backlog accordingly.
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