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Arleen C

Administrator - 0 Years of Experience

Occupation:

Administrator

Location:

Farmington, MI

Education Level:

Bachelor

Will Relocate:

YES

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* I handled the National Segment of Corporate Key Account customer from contracts to benefit meetings and getting everything up and running in the Michigan segment and servicing the group from there. * I trained others to assist me in my efforts and to go on as an independent worker. * Inbound/Outbound sales successful with growth for my territory while cultivating quality relationships with my customers. Follow up with customers is consistent to close deals and is reflected in my ability to reach my sales goals. * Marketed and sold telecommunication. Harnessed the ability to identify areas that require upgrading and which units will be most beneficial to customer needs. * Researched & implemented strategic selling methods to create new business opportunities. Mastered implementing Richardson Consultative Sales Skills and Top Gun Sales technique. * Full filled request from customers and also identified opportunities to up-sell on every client interaction by communicating the features and benefits of various products. * Utilized Siebel to establish new relationships with customers through campaigns and outbound calls, while managing and maintaining existing relationships through developed business communication skills * Created and presented presentations regarding customers' needs and the benefit of our products. * Worked in a team environment to maximize efficiency. Worked closely with my manager and team to streamline the sales process and maximize efficiency as well as develop a strategic action plan for business growth development. * Proven ability to quickly adapt to new products and technology used in the sales process! * Managed and distributed monthly mailings to our customers, coordinated benefit meetings with groups. Qualifications Summary * I handled the National Segment of Corporate Key Account customer from contracts to benefit meetings and getting everything up and running in the Michigan segment and servicing the group from there. * I trained others to assist me in my efforts and to go on as an independent worker. * Inbound/Outbound sales successful with growth for my territory while cultivating quality relationships with my customers. Follow up with customers is consistent to close deals and is reflected in my ability to reach my sales goals. * Marketed and sold telecommunication. Harnessed the ability to identify areas that require upgrading and which units will be most beneficial to customer needs. * Researched & implemented strategic selling methods to create new business opportunities. Mastered implementing Richardson Consultative Sales Skills and Top Gun Sales technique. * Full filled request from customers and also identified opportunities to up-sell on every client interaction by communicating the features and benefits of various products. * Utilized Siebel to establish new relationships with customers through campaigns and outbound calls, while managing and maintaining existing relationships through developed business communication skills * Created and presented presentations regarding customers' needs and the benefit of our products. * Worked in a team environment to maximize efficiency. Worked closely with my manager and team to streamline the sales process and maximize efficiency as well as develop a strategic action plan for business growth development. * Proven ability to quickly adapt to new products and technology used in the sales process! * Managed and distributed monthly mailings to our customers, coordinated benefit meetings with groups. Arleen Harrison Coffee arleenhc@gmail.com 248.426.0820 * I handled the National Segment of Corporate Key Account customer from contracts to benefit meetings and getting everything up and running in the Michigan segment and servicing the group from there. * I trained others to assist me in my efforts and to go on as an independent worker. * Inbound/Outbound sales successful with growth for my territory while cultivating quality relationships with my customers. Follow up with customers is consistent to close deals and is reflected in my ability to reach my sales goals. * Marketed and sold telecommunication. Harnessed the ability to identify areas that require upgrading and which units will be most beneficial to customer needs. * Researched & implemented strategic selling methods to create new business opportunities. Mastered implementing Richardson Consultative Sales Skills and Top Gun Sales technique. * Full filled request from customers and also identified opportunities to up-sell on every client interaction by communicating the features and benefits of various products. * Utilized Siebel to establish new relationships with customers through campaigns and outbound calls, while managing and maintaining existing relationships through developed business communication skills * Created and presented presentations regarding customers' needs and the benefit of our products. * Worked in a team environment to maximize efficiency. Worked closely with my manager and team to streamline the sales process and maximize efficiency as well as develop a strategic action plan for business growth development. * Proven ability to quickly adapt to new products and technology used in the sales process! * Managed and distributed monthly mailings to our customers, coordinated benefit meetings with groups. Arleen Harrison Coffee arleenhc@gmail.com 248.426.0820

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COMPANY POSITION HELD DATES WORKED

(Confidential) Owner Co Manager 1/2006 - Present
(Confidential) Account Manager 1/2006 - Present
Arch Wireless Account Manager 8/2001 - 1/2012
Voice Stream Wireless Lead Business Representative 8/2001 - 12/2004
Blue Care Network &Bcbsm Group Representative /Customer Service 1/2001 - 1/2001
Blue Care Network &Bcbsm Group Representative /Customer Service 1/2001 - 1/2001
A' Cafes Hair Studio Owner Co Manager 11/1989 - 11/1989
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