ashley j



Customer Service Representative


Walcott, IA

Education Level:

High School/GED

Will Relocate:



An entry level position in a positive team enviroment where I can use my excellant customer service skills to provide quality care service.




Burger King Willingboro, NJ Cook Helper 6/2005 to 10/2005 ? Mentored a team engaged in preparing foods for the restaurant ? Executed all daily operations of a fast food restaurant from opening to closing ? Trained new staff members in restaurant procedures and achieved significant improvements in their productivity ? Successfully handled rush hour activity by assigning other team members to areas where customers would receive fast, efficient and accurate service Solutions Allentown, PA Telemarketer 06/2004 to 11/2004 ? Sold time shares and assisted clients in obtaining credit cards ? Exceeded recommended quotas established by management ? Demonstrated techniques that encouraged clients to remain on the line while I explained products, such as: using my cheerful personality, being friendly and upbeat

Companies I like:

Penn ryn manison, olive garden, spirit of philadelphia, etc


CollapseJob Skills



Skills and Strengths: ? Talented in customer service and communication skills ? Able to work independently ? Bring enthusiasm and energy to team projects and group efforts to encourage others to develop workable ideas and work toward team goals ? An honest and friendly team player committed to assisting others ? Able to recognize client needs, and meet them ? Work well in a high pressure environment ? Able to work under pressure and meet deadlines ? Well-organized, courteous and efficient ? Assertive, self-motivated, goal-oriented ? Skilled at encouraging others and developing rapport ? Self-motivated, goal-oriented strategist whose confidence, perseverance and vision promote success ? Quickly learn procedures and methods, pleasant speaking voice ? Outstanding ,major strengths in planning, problem solving, following directions ? Experienced with working with people, developing new ideas ? CPR Certified