Rss
Contact_user

Abdul Y

Senior IT Specialist and Fintech Expert

Occupation:

Manager

Location:

Long Island City, NY

Education Level:

Bachelor

Will Relocate:

No

CollapseDescription

Versatile Senior IT Specialist and App Developer with 15+ years of experience leading complex system implementations, transformations, and stabilization projects at Citibank and other top firms. IT leader with proven track record of driving system transformations for retail banking at Citibank. Frequently selected to step into a project to stabilize a system and develop an improved process to reduce risk of major incidents. Specialize in leading turnarounds, new tech deployment, and solutions for deeply complex or recurring issues. Expert in both cloud computing tech stack and monolith applications. Excellent collaborator and project leader who communicates effectively with senior leaders and cross-functional teams to drive successful outcomes. Global experience in India and Hong Kong as Technical Architect. In my tenure in the bank I played multiple leadership roles from Lead Design Architect, Development Manager, Senior TPM, Senior Support Manager across multiple LOBs across various channels Digital, contact center and branches.

Right_template4_bottom

CollapseWork Experience

COMPANY POSITION HELD DATES WORKED

Citibank IT Group Manager,SVP 8/2006 - 1/2019
Technical Architect Technical Architect/Delivery Manager 3/2003 - 8/2006
Right_template4_bottom

CollapseEducation

SCHOOL MAJOR YEAR DEGREE

Bharathidasan University Computer Science 2000 Bachelor Degree
Right_template4_bottom

CollapseSocial Media

TYPE TITLE URL DESCRIPTION

Website Abdul Yusuff media url LinkedIn

Right_template4_bottom

CollapseAccomplishments

Highlights:

Project name : Assisted Channel /Non Digital Cloud Computing and Salesforce Implementation Feb 2019 – Present Project nameContact Center Stabilization Initiative Apr 2018 – Feb 2019 Project nameCiti Fintech Nov 2016 – Apr 2018 Project nameRainbow USA Jul 2010 – Sep 2015 Project nameConcierge Apr 2004 – Jul 2010 Courses AWS Tech Essentials & Architecture, ExitCertified Emerging NAIT Leaders, University of Florida, The Leadership Development Institute, Florida, US

Companies I like:

Financial Services, Services and Consulting Firms, Amazon, Google and Microsoft.

Left_template4_bottom

CollapseJob Skills

Left_template4_bottom

CollapseKeywords

Left_template4_bottom

CollapseResponsibilities

SVP, Non-Digital Cloud Computing In my role as SVP of Non-Digital Cloud Computing, I deliver NextGen Cloud-enabled micro-service architecture expertise to architect, implement and mitigate recurring mobile failures that were caused by outages in Branded Card micro services. SVP, Contact Center Channel In 2018, having successfully completed the Fintech transformation, I was nominated to take on leadership role to fix stability issues with applications, infrastructure, and desktop that had impacted Contact Center channel metrics and SLAs during Q1 2018. In meeting this challenge, I developed a new model and presented MOR with the technology CIO and Operation head of the contact center. SVP, Citi Fintech In 2016, I managed Fintech, leading the service for the Citi Fintech transformation and Open Banking programs. The goal was to deliver business outcomes of state-of-the-art service, availability, scalability, and real-time performance monitoring of digital platforms. To accomplish this, I leveraged NextGen Cloud-enabled micro-service architecture, instrumented a change excellence process for microservices deployment, and met weekly with the Fintech CIO. During the first three days of the launch, I ran the command center for Tech and Business Operations. Concierge Account Opening Engineering Manager In this role, I delivered extensive technical and functional knowledge as manager and functional domain SME of Concierge account opening at Citibank. Working closely with Retail Banking Operations, I helped pilot and roll out the Release 4 Consumer Account Opening project. I also led both the dress rehearsal and actual implementation, which required collaborating frequently with the business on strategic approaches. Technical Architect/Delivery Manager I served as Technical Architect and delivery manager for key clients, including Citibank N.A. and TRADELINK Electronic Commerce Ltd., in Hong Kong. For Citibank, I was the delivery manager for the Concierge project managing onshore/offshore coordination 50+ plus onsite and 200 plus offshore development team. I managed the end to end delivery meeting deadlines and quality. Working for NA delivery head. Of particular note, I was the Design Lead for the Concierge-Smith Barney Integration leveraged for cross sell in financial centers.
Left_template4_bottom