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GAIL S

Director - 19 Years of Experience - Near 72761 - View my Career Website

Occupation:

Program Manager

Location:

Siloam Springs, AR

Education Level:

Master

Will Relocate:

YES

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Over ten years’ experience with managing indirect and direct teams for operational efficiency meeting compliance requirements for government contracts. Proven ability in creating policies and procedures, implementing them and evaluating the results. Self-motivated with strong communication skills. Proven interpersonal communication skills and relationship building abilities with internal and external customers. Possesses expert follow-up and follow-through skills.

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COMPANY POSITION HELD DATES WORKED

(Confidential) Director, Federal Programs 2/2009 - Present
Intecon Recruiter 8/2007 - 1/2009
City and County of Denver Human Resources 7/2000 - 8/2007
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SCHOOL MAJOR YEAR DEGREE

University of Phoenix Business Administration 2006 Master Degree
University of Wyoming Science 2000 Bachelor Degree
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Highlights:

• Led team for all contract and legal actions for a legal name change, including Name Change Agreement with the Federal Government for contracts. • Took over Program Management of Cloud contract to regain customer satisfaction by developing repeatable processes and measurable KPI’s higher than customer requirements. • Worked with a team to develop a cloud Managed Services offering and strategy. • Implemented process to meet new requirements for new government contract and rolled out throughout the customer sales team. • Set up several teams to include all business units involved in business development task order response, execution of task orders, purchasing, payments invoicing, and reporting for anticipated. Advised each team of requirements to complete gap analysis, implementation plan, growth plan, and budget. Documented processes for continuity. • Order tracking and management to allow for completion of monthly, quarterly, and as needed reports and deliverables. • Asset Tracking and Management procedures using distribution warehouses to meet customer asset management requirements. • Reviewed current procedures and work with HR team to develop and implement new hiring procedures, internal forms and Affirmative Action Plan (AAP) reporting to become government compliant. Passed our first government audit for compliance. Participate in quarterly reviews of procedures to take pro-active steps in ensuring AAP goals are being met. • Led team to develop subcontractor/vendor onboarding process to obtain records necessary to meet customer subcontractor reporting requirements for government programs. Process included online registration form, automated internal evaluation workflow and record retention. • Implement Insider Threat Program and Cyber Security program to meet new security requirements of government contracts.

Companies I like:

Tyson Foods, ConAgra, Walmart, TEKSystems, Government

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Director Program Manager for small information technology value added reseller. Business units and roles managed as director includes: Federal Programs, Contract management, Industrial security, Compliance management, and Proposal Management.
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