Energetic and resourceful customer service specialist with creative problem solving and excellent communication skills. A positive self starter who works well independently and with a team, demonstrates exceptional attention to details and adapts to changing demands quickly.

Highlights:

* Over 12 years experience providing exceptional customer service. * over 4 years experience providing office administration and organizational support * Assisted in training staff and parents in nutrition, parenting and early education.

Companies I like:

Home Savings, , General Electric, , Metro MTA

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Care
• Customer Service
• Program Assistant
• Claims Assistant

Performed research on early educational opportunies within L.A. county and developed community referral directories of said information. Developed community partnerships with outside agencies providing educational opportunities within our communities.