Strong Customer Service background with a deep commitment to customer service and customer satisfaction. Loyal, determined and hardworking. Not afraid of technology.

COMPANY	POSITION HELD	DATES WORKED
Foxconn Electronics	(Confidential)	7/2003 - 8/2006

SCHOOL	MAJOR	YEAR	DEGREE
ITT Technical Institute	Network Management	2003	Associate Degree

Highlights:

I designed the entire Traffic Control department for the US/Indianapolis branch of my last employer. I wrote the protocols, designed the processes and implemented it all myself.

Companies I like:

Hewlett Packard, Apple, Amazon.com

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Tech skills (Maintenance)
JIT Logistics (Clerical)
Microsoft Office applications

• Clerical
• Administrative Assistant
• Dispatch
• Traffic Control
• Warehouse
• Customer Service
• JIT logistics

Customer service - I was the main interface between the customers and our management; I literally translated what the customer wanted for the manager. I was also responsible for the flow of freight into the warehouse - I handled all dock appointment setting.