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TRESA K

The Queen of Customer Service

Occupation:

Accounting Clerk

Location:

Brandon, FL

Education Level:

Bachelor

Will Relocate:

YES

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High energy administrative assistant with expectional communication and computer skills, very eager, creative, loyal, fast learner

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COMPANY POSITION HELD DATES WORKED

CVMC (Confidential) 2/1999 - 4/2007
Sam's Club (Confidential) 5/1995 - 8/1999
Super Kmart (out of business now) (Confidential) 6/1992 - 5/1995
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SCHOOL MAJOR YEAR DEGREE

CTU Online Criminal Justice-Forensics/CSI 2007 Bachelor Degree
Kaplan University Online Applied Science in Business Administration with Management 2006 Associate Degree
CVCC Secondary Education-Math 1991 Trade School Degree
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Highlights:

Catawba Valley Medical Center ED Chart Analyst ? Auditing of individual patient accounts, billing the proper accounts for their visits ? Working using Meditech and ChartMax for proofreading accounts and investigating missing charges on accounts ? Prepare daily reports for errors in charting, missing information on accounts, daily activity logs, missing physicians from accounts, providing feedback and training to those that need it to work with the charges in the department ? Making sure that the all accounts are billed before the four day bill drop to insure proper billing practices Samís Club Full time associate at Membership desk (refunds desk, telemarketing, and checkout supervisor ? Greet customers, take and file new memberships and membership fees, complete refunds and exchanges, calls to potential future business members about memberships, supply support for the cashiers on the front end, complete schedules, complete evaluations for cashiers, counting tills, providing change for the cashiers and approvals on checks ? Provide coverage for cashiers on breaks and lunches, provide sales person with appointments for future potential business members ? Balance cash registers, balance change till Super Kmart (out of business now) Full time Claims Department Associate (refund desk, cashier, Checkout Supervisor, Claims) ? Received money for damaged merchandise, shipping of ? Merchandise back to manufacturer ? Repairs of damaged TVís, etc., ordered missing parts ? Completed refunds, exchanges, supply support for cashiers on the front end as check out supervisor on third shift

Companies I like:

Sprint, Duke Energy, Wachovia, Directv

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CollapseResponsibilities

Responsible for auditting and billing for the emergency department of a local hospital, secretary to director of emergency services
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