ACCOMPLISHMENTS Achieved a 99% on-time delivery rate for both Aurora and Salt Lake City distribution centers. Communicated clear expectations regarding timeliness of delivery to drivers. Saved ThyssenKrupp $45K annually. Operations Manager in Salt Lake City suddenly resigned. Convinced senior executive that the operation could be run with minimal staff. Hired new driver that maintained customer satisfaction by providing on-time deliveries. Maintained 100% inventory cycle counts in two locations for ThyssenKrupp. Immediately Notified factory and trucking company of any discrepancies and resolved issues promptly. Eliminated jobsite downtime due to missing or damaged equipment. Saved customer $250 per hour in downtime expenses. Maintained 99% on-time delivery rate to jobsites in Salt Lake City. Provided effective planning for unforeseen circumstances. Ensured early arrival of drivers and maintained equipment. Built up to and maintained a weekly warehouse audit score of 4.0 out of 5.0. Benchmark was 3.5 at both Aurora and Salt Lake City distribution centers. Enforced Kanban inventory system. Increased efficiency, saving both time and money for ThyssenKrupp. Omitted unnecessary steps in the inbound delivery process. Scanned each piece of equipment as it was placed in rack rather than when staged on the floor. Kept Days Sales Outstanding (DSO) to less than 30 days for six ThyssenKrupp offices. Built and maintained strong relationships with customers. Personally contacted customer for friendly reminders as payment due dates neared. Enhanced business relationships and rapport with customers, fostering a partnership environment. Called each customer regularly regarding future projects, and to discuss strengths, concerns, and opportunities for improvement. Joseph Douglas Cygnor 303.350.6684 * joseph.cygnor@gmail.com * Page Two CAREER SUMMARY

Highlights:

• Distribution
• Policies and Procedures
• Audit
• Communications
• HR
• Human Resources
• Information Technology
• Inventory
• Kanban
• LESS