Willie T

Quality Assurance Director - 3 Years of Experience - Near 98408


Quality Assurance Director

Education Level:


Will Relocate:



Qualifications: International Best Selling Co-Author of book "Unwavering Strength" Portion of Proceeds go to Cancer Research Key in establishing 5 nonprofit organizations that will provide social support to local community. Demonstrated commitment to service, organization values, and professionalism through appropriate conduct and demeanor. Adheres to and exhibits core values of moral wholeness, reliability, uprightness, honesty and sincerity as a basis of trustworthiness. Developed Training Curriculums, Quick Reference Guides, and contributed to Trained the Trainer Bootcamp for Army and Navy Medicine. Key in team development of Instructor Guides for Essentris, AHLTA, and CHCS for Army Medicine. Initiated foundation instructor and quick reference guides on CHCS for LCGI trainers on the training team. Served as Project Manager for MAMC MAPS project that provided integrated training of Dragon Naturally Speaking (medical), Asutype, Cerner, AHLTA, CHCS, templates, and I invited in the coders making for great implementation to the MAMC ENT and Pediatric clinics saving over $50k a month. Proven evaluator and able to implement production based methodologies for throughput, surge capacity and backlog reduction for sustainment/process improvement. Managed medical and non-medical equipment inventories to ensure continuous production and material flow. Effective manager maximizing skill and personnel potential while delegating authority, and effectively reaching measurable goals while motivating employees. Demonstrated strong analytical, problem identification/solving, and decision making skills. Works collaboratively and supports efforts of team members. Conceive, design, launch and lead local community non-profit food bank and partnerships in Tacoma, WA Adept at leading and overseeing the programs, systems, operations and resources of the hospital to assure the safe and appropriate delivery of diagnostic and therapeutic patient care, achievement of clinical core measurement scores, and ensuring all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies/procedures and applicable regulatory requirements. Possess superb oversight with respect to all aspects of hospital management and ensures the application of consistent practices relating to healthcare operations, customer service, human resources activities and standards. Adept at providing effective strategic vision, leadership, and direction in the overall management of an organization. Ability to integrate, analyze, synthesize and summarize information to make judgments related to strategies to improve care. Advanced use Knowledge of relational database and query tools, statistical tools, spreadsheets, presentation tools and word processing (Jazz suite, ACCESS, and SAP). Proficient to advanced use of financial models, data mining/management, conversion of data into useful formats for a variety of audiences, data collection instrumentation and aggregation of comparative clinical and financial data. Excellent ability in determining operating/capital resources needed to accomplish the business objectives of the assigned facility/clinical area (s) and leading activities and resources in a manner that is fiscally responsible and in accordance with policies and standards. Strong background in keeping abreast of changing regulatory requirements/regulation, clinical/professional standards, changing customer demographics, and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current strategies, programs and resources. Adept at leading and overseeing the development, implementation, and evaluation of systems, initiatives, programs to facilitate performance/quality improvements in keeping with strategic objectives and regulatory requirements. Strong background in directing and evaluating the work of management staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management. Solid background in maintaining professional relationships with primary customers of the clinical area (s) including medical directors, physicians, physician groups, patients, supply vendors and external entities to foster opportunities for revenue enhancement, enhanced customer service and to positively impact core clinical measures. Ability to present in front of small to large groups is required, hence strong written and verbal communication is a must in addition to customer service skills. Interpersonal skills needed to provide leadership, promote collaborative problem solving and negotiate individual and group decision-making. Exceptional analytical skills, ability to organize and report information that is accurate, complete, and accessible to other employees.