An energetic, and goal-oriented, professional with excellent verbal and written communication skills with strong problem solving skills.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	6/2001 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Business & Banking Institute	Microsoft Office Systems	1996	Specialist Degree

Highlights:

Received numerous awards and accolades for exceptional customer service. Achieved perfect score on all phone reviews and yearly evaluations. Played key roles in the training and coaching of new hires.

Companies I like:

Citi-bank, Citi-group, JPMorgan Chase, USB

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Client Service Rep/ Customer Service rep
• Financial Advisor

I was responsible for this massive data base spreadsheet that allowed us to track the companies total listing of complete contact information for all customers near and far. I was also in charge of internal research for the products in the system that contained lost data in house. A lot of the lost product was misplaced due to the old contact information in the system.