Thomas O

Business Analyst - 21 Years of Experience - Near 03062


Project Manager

Education Level:


Will Relocate:



SUMMARY Successful Procurement Professional with proven expertise providing support for multiple Procurement Applications. Strengths include Business and Technical knowledge, combined with creative problem solving skills. Ongoing support includes Global Contracts and DocuSign eSignature adoption, Analysis Reporting, Supplier Performance Management, Supplier Information Management and Sourcing Modules in SAP/Ariba Upstream Cloud Solution. Managed transformation of multiple SAP/Ariba's solutions including 9R1 to 9R2 and also On-Premise solution to SAP/Ariba's On-Demand. This included transformation/migration of all Contract and Sourcing Workspaces from repositories to new solution. Project Management Summary - SAP/Ariba On-Premise transformation to SAP/Ariba On-Demand Solution Project (October 2014 to April 2017) Detailed Responsibilities include: * Acted as Project Lead for all Phases of Project from Defining Business requirements with IT, Q/A (Test Scripts), Testing, User Acceptance, Training, Management of Change, Project Status reporting/Metrics, Implementation and Warranty. Tracked project milestones using Microsoft Project. This included both Upstream and Downstream Modules. * Worked directly with SAP/Ariba support team to develop/maintain Workbooks used during project design and implementation.) Provided Data mapping to SAP/Ariba current fields from On-Premise to On-Demand (ex: FMDs, and Picklists). This also included all Master Data (Commodities, Regions, Supplier, Payment Codes, etc.) * Primary Support for defining Business Requirements for Contracts and Sourcing Data Migration. * Defined Business Process Requirements for Contracts Room/Writer Process. * Defined Business Process Requirements for Supplier Enablement/Onboarding Process. * Project included Hardware upgrade to new SAP/Hana Platform. * On-Boarding of DocuSign and Adobe users for eSignature process. Includes Group and 1on1 training sessions and training material. Work with 3rd Party DocuSign and Adobe support teams when required (problem escalations and on-going product releases). Maintain Integration key (s) in SAP/Ariba for DocuSign and Adobe products. * Defined SAP/Ariba Release Management Process (work with SAP/Ariba Consultants). Includes Fixes and New Functionality. * Defined process for End User support, Problem Tickets escalations (Internal and SAP/Ariba). Provide 2nd/3rd Level support and Helpdesk Training and Monthly ticket reviews. Provide support during critical Sourcing Events. Provide after hour support when required. Provide Management Action Plans as required. * Provide Training and Onboarding of new users on SAP/Ariba On-Demand Modules and Spend Analysis. Ensure All Training materials are kept up to date. * Maintained/Updated All Process Flows and Documentation. * Defined User account access Management and Security profiles updates process including SOX Audit Compliance. Act as Representative for On-Going Audit activities. * Provided Monthly/Quarterly Monthly metrics during project. Provide Project status updates for on-going active Projects and reporting for Quarterly Review Board meetings. * Maintain System Level Events for Master Data, Approval Flows and feeds to external systems (Example ERP and Business Intelligence Systems). * Interfaced with Quality team to ensure all test scripts and documentation are provided during Project Life Cycle. Work with IT and Quality teams to make sure ALM system is kept up to date. Work with Business Management Teams to ensure proper level of testing resources are available, escalate as required. Other Projects included: * SAP/Ariba 9r1 transformation SAP/Ariba 9R2 (August 2010 to November 2012) * Workbench Application transformation to SAP/Arib1 9R1 (June 2006 to May 2008) Continue: 603.595.9241 THOMAS R. O'CONNOR


CollapseWork Experience


(Confidential) Customer Order Specialist 10/2017 - Present