Enthusiastic trainer; enjoys interacting with a diverse group of employees; comfortable with public speaking to large and small groups; can work without supervision and as part of a team; excellent writing and speaking skills

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	1/1992 - Present
JF Hillebrand USA	(Confidential)	6/1987 - 11/1991

SCHOOL	MAJOR	YEAR	DEGREE
University of Phoenix	Information Systems/Technology	2003	Bachelor Degree
Allentown Business School	Bus. Admin	1985	Associate Degree
Easton Area High School	Bus. Admin	1983	High School/GED Degree

Highlights:

Learned 8 - 10 software applications; developed and implemented training program in New Jersey and Illinois locations; can work both on my own and as part of multiple teams; have taught hundreds of the company's employees at all levels; have written User Guides for 8 - 10 software applications; enjoy working with diverse groups of employees; have working with both internal and external clients

Companies I like:

e-Bay, Microsoft, Adobe

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Training
• Instructing
• Software training
• Technical writing
• Teaching

Developed and implemented software training for company's R&D locations in US and Japan; wrote User Guides for 8 - 10 software applications. Trained hundreds of employees; trained 3 new trainers for training team; currently senior software application trainer