Computer Operator


Computer Operator

Education Level:


Will Relocate:



CAREER HIGHLIGHTS ROYAL BANK OF SCOTLAND SECURITIES, INC. (formerly Greenwich Capital Markets, Inc.) STAMFORD AND GREENWICH, CT Vice President - Data Center Batch Administrator (2007 - Present) Provide solid overview of overnight batch, utilizing CA Technologies, Inc. and workload automation AE iXp 7.1 gui. Handle batch changes of programs added, removed, and updated within overnight batch, using batch maintenance scripts. Consult with tape library technicians to assist with library / tape drive issues. * Initiated ServiceNow tickets, ensuring batch changes were performed in accordance with business regulatory procedures. * Troubleshot and monitored overnight batch reports retrieved in STORQM and UNIX archive and eArchive directory areas, allowing operations personnel to complete individual tasks at high success rate. * Achieved success rate of 99%+ for all file restore requests, enabling users and development application groups to perform critical testing procedures. * Managed Remedy_AR System-6.3_B1.1 ticket system where various tasks would be added, improving incident control of overnight batch cycle by placing jobs on hold/ice. * Monitored backups on EMC Networker 8.2.2 and Symantec Netbackup - Java Version, completing 98% of backups successfully and avoiding data loss from computer systems. * Maintained T950 tape library system for all backups and restored related tape media utilized large capacity tape library system to perform and track numerous system backups simultaneously. * Consulted with third-party vendors, performing best preventative maintenance measures for system printers. * Trained 3 colleagues on overnight batch cycle operations and system backups, with each achieving positive results within network operations center. * Assisted data center manager with all facets of audit control, ensuring procedures were followed according to auditor regulations and receiving positive feedback from IT senior management. Joseph Nespola Page 2 Assistant Vice President - Data Center Batch Administrator (2002 - 2007) Aided with overnight batch cycle running within batch scheduler. Managed batch changes of programs by adding, removing, and updating all batch processes as instructed by development applications team. Monitored system backups in Backup and Commvault. Worked with tape library technicians in diagnosing tape and library errors. Conducted system backup and restored procedures with in-house audit control and regulatory audit teams. * Managed reports admindb utility, owning report archiving and distribution control for end users. * Consulted and assisted printer technicians with best preventative measures, enabling optimal functionality of equipment. * Supported data center manager with paper purchasing control, remaining within low cost point.