Rosanne Z

Health and Wellness consultant - 10 Years of Experience - Near 10595


Health and Wellness consultant


Valhalla, NY

Education Level:


Will Relocate:



Summary Committed and motivated professional in administrative assistance, project coordination & design with a proven track record of providing excellent customer service and decision making skills. Strong work ethic, highly organized, detail-oriented, enthusiastic, and dedicated employee, with great initiative who can be a dependable contributor to the excellence and success of any company. A resourceful team player and an innovative problem solver with the ability to motivate others. Desiring to align with a conscious business. KBS Kitchen & Bath Source, White Plains, NY 6/2017 - 9/17 Design & Sales Associate * Identified customer needs, budget and preferences. * Assisted clients with color and design recommendations and coordination. * Created designs using 2020 Software. * Consulted with clients to determined architectural preferences to meet overall design goals. * Prepared documents and details to implement design concepts. * Developed sales strategies, negotiated and closed projects. * Interfaced with other design team members contractors, architects and fabricators. KBS Kitchen & Bath Source, White Plains, NY 10/2016 - present Project Coordinator (received $5,000 raise after 6 months) Front Line Liaison * Greet and welcome all customers into the showroom and direct them to appropriate areas in the showroom. Answer and direct all phone calls. * Assist in resolving all customer issues with exception to sales and any design related issues. * Assist the sales team with payments, copies, faxes, filing, ordering supplies, scheduling and coordination. * Collection of outstanding balances and additional work/change orders. * Manage the coordination of all customer deliveries with shipping companies and with KBS shipping van. * Schedule and coordinate all measures, inspections, site-visits, home consultations, installations, remodels, and service visits with general contractors, project manager and staff. * Process paperwork and schedule countertop templates and countertop installations. * Process paperwork for service and refinishing appointments, get proper approvals and signatures. * Enter customer's data in designated programs along with all scheduling, due dates, job status, and other pertinent information. * Heavy phones and calendar management * Work with team to provide excellent and outstanding customer service including responses to e-mails pertaining to jobs, deliveries, materials needed at start of installs and remodels, informing customers of requirements and timelines. * Troubleshoot issues in deliveries and scheduling * Monthly reporting.