Gershom M

Manager - 7 Years of Experience - Near 22193




Woodbridge, VA

Education Level:


Will Relocate:



Qualifications: * Served 8 years in the US Army as an IT Technician and received an honorable discharge Experienced with DRA and Active Directory Experienced with SCCM and OSD deployment and data Restoration Experienced with SCCM Service Manager ticketing system Experienced with Altiris ticketing application Experienced with Remedy ticketing application web based and client based. Experienced with Track it ticketing application * Experienced in Windows Vista/ Windows 7/Windows 8( Install/Configuring) Experienced with RSA and remote connectivity Experienced with RSA Client Manager * Experienced in installation/configuration of Pointsec Encryption software * Experienced in installation of Invincea Web Browser Security software * Experienced in Lotus Notes installation and configuration * Experienced in Outlook 365 configuration and installation Gershom K. Murray Mobile: (571) 606-8572 * Experienced in C+ programming language * Experienced in DMS installation and configuration * Experienced in configuration and installation of Lotus Notes versions 6.5-8.5.3 * Experienced in Citrix configuration and installation Experienced with Cisco VTC configuration Experienced with Server 2012 R2 * Experienced in VPN trouble shooting and configuration * Experienced in Windows operating system installation and configuration * Experienced in Software and hardware configuration and installation * Experienced in VMware\Hyper-V 2yrs virtualization technology * Experience with creating intendance of optional O.S. on servers using Hyper-V * Configured and installed VMware player for Windows 7 imaging and Software testing. * Configured and installed XP VMware to test development applications. * Experienced in MS Office 2000 - 2010 installation and configuration * Experienced in Exchange 2003/2007, Microsoft SharePoint * Experienced in Team Management, Four years of Management/ Supervisory experience Experienced with Shortel management console * Goal oriented and self-motivated * Quick learner, self-starter, able to work within minimal supervision * Strong understanding of SLAs/KPIs * Excellent Verbal and communication skills * Excellent organizational and time management * Ability to adapt efficiently to changes in priority and workload * Experienced in Windows 10 migration using SCCM 2016