Description
To obtain and excel in a position as a computer IT professional, that will allow me to utilize my training, skills and experience. * * Background/Qualifications: * With Over Twenty (20) years experience as a Computer IT Professional I Bring CompTIA A+ Hardware and Software Certifications [2005] ETA Certified Computer Services Technician [2006] Laptop and Desktop: Building, Upgrading, Maintenance/Troubleshooting Smartphone (Hardware Incl. micro-soldering /Software) Operating Systems: Windows '95-00, XP, Vista, 7, 8, 8.1, 10, Linux Android, MAC Network/IT: Windows Server 2003, 2008, 2012, TCP/IP, routers, hubs, Wifi, (Analyze, design, test, security) Internet: Web Page Design, drag/drop models (Godaddy, Wix), HTML, Wordpress SEO Google Adwords/Analytics Social Networks: Advertising and Marketing. * * Experience: * CEO (Sales) and Lead Technician: Yourcomputertek (Daytona Beach, Fl.) 8/2016 to Current * Local home based competitor providing PC, Mac, tablet and smart phone repair, sales and service. Webpage design and website SEO. Sales and marketing responsibilities. Customer acquisition, retention and conflict resolution. * * Manager/Technician: Almighty PC Repair (Daytona Beach, Fl.) 5/1/2015 to 8/1/2016 * PC, MAC, tablet and Cell phone repair, sales and service. Webpage design and website SEO. Sales and marketing responsibilities. Customer acquisition, retention and conflict resolution. Hiring duties and training. * * Lead Computer Technician: Techs in the City (Daytona Beach, Fl.) 8/19/2013 to 4/28/2015 * Full service for laptop and desktop systems for residential and commercial customers Windows startup and blue screen repairs Windows reload, recovery, restore Hardware replacement/ upgrades Following work orders System diagnosis and Price Negotiation Computer sales and service. Customer Service Open and Close procedures. Cashier and end of the day reports Building security, maintenance and upkeep * * Computer Technician: Cheap Geek Computers (Myrtle Beach, SC) 10/2009 to 8/2013 * Full service for laptop and desktop systems for residential and commercial customers Windows startup and blue screen repairs Windows reload, recovery, restore Hardware replacement/ upgrades Following work orders System diagnosis and Price Negotiation Computer sales and service. Customer Service Open and Close pro - cedures. Cashier and end of the day reports Building security, maintenance and upkeep. * * Computer Technician: Revonate Manufacturing [Seneca Data] (Syracuse, NY) 2/2004 to 10/2009 * Troubleshooting and repairing Acer, E-machines and Gateway Laptop and Desktop computer systems. New PC's - company, through contract, refurbished these manufactures' and sold to TigerDirect and NewEgg. Ascertaining * faulty hardware, ordering and installing new hardware components * * Education: * 1990 - 1993 Liverpool High School (Liverpool, NY) Grad. Equiv. Diploma 5/1993 * 1993 - 1994 Russell Sage College @ Albany (Albany, NY) 40 Credits toward A.S. Science * 1998 - 1999 BOCES Lakeside (Syracuse, NY) Certifications - Electronics and MS Office Suite * 2005 - 2006 Daemon College (Buffalo, NY) Electronics/Computer Technician Certifications * 2017 Daytona State College Continuing Education Coursework Online (A.S.) (Daytona Beach, Fl ) * References Available Upon Request
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