John T

System Administrator - 15 Years of Experience - Near 78749


System Administrator

Education Level:


Will Relocate:



Qualifications A Senior Technical Support Advisor with 16 years of professional experience with in-depth expertise relating to MessageOne E-Mail Management Services Continuity and Archive Product. Able to collaborate effectively with engineers and software developers to resolve complex product issues. Capable of providing the highest levels of customer and client support through excellent communication and interpersonal skills. Familiar with testing environments to reproduce technical issues for customers and establish successful resolution. Provided assistance for Quality Assurance testing on new releases. * Enterprise Technical Support * Enterprise Customer Service * Training & Development * Experience in HP and Dell servers. Microsoft Windows and Linux management * Operations Management * Quality Assurance Testing * Installing, Configuring and Troubleshooting customer application servers. * 15 Years overall experience with Microsoft Server and Desktop versions. * 8 Years experience as a Network and Microsoft Systems Administrator. * 2 years experience as a Microsoft Systems Engineer in an outsourced consulting role for small to medium size businesses. * Systems Administration * Cloud Shared Email Archive Storage * Communication Skills Microsoft * 15 Years experience with the Microsoft Windows Server and Desktop. * Windows Server 2003,2008 and 2012. * Active Directory and GPO Management. Active Directory Integrated DNS, DHCP. * 6 years experience with Dell MessageOne working with Server 2003,2008,2012 Worked with MessageOne EMS product in an Enterprise Support role working with global customers with small to Enterprise infrastructures * Exchange 2003,2007,2010 and 2013. Understand architectural differences in Exchange 2013. RPC/HTTP, HTTPS. Proxy front end. * Windows Desktop: WinXP, 2007,8.1. Outlook 2003,2010,2013. Linux * Red Hat REL 3 RHCT Training 2004. I have always been a Red Hat/Centos Linux enthusiast. I am confortable with installing, configuring, RPM Mgmt, YUM Mgmt, User Mgmt and overall knowledge of the OS directory locations and where everything resides. Have basic experience with Apache, Postfix, Dovecot and some MySQL setup and usage. I have not supported Linux in a production environment. I do have a strong level of comfort with it. I have personal experience as far back as Red Hat 5 or 6. The old free versions.