Customer Service Supervisor - 7 Years of Experience - Near 92128


Customer Service Supervisor


San Diego, CA

Education Level:


Will Relocate:



Oversee W Renovations - San Diego, CA Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Set up and maintain paper and electronic filing systems for records, correspondence, and other material. Locate and attach appropriate files to incoming correspondence requiring replies. Open, read, route, and distribute incoming mail or other materials and answer routine letters. Complete forms in accordance with company procedures. Make copies of correspondence or other printed material. Compose, type, and distribute meeting notes, routine correspondence, and reports. Learn to operate new office technologies as they are developed and implemented. Maintain scheduling and event calendars. Schedule and confirm appointments for clients, customers, or supervisors. Order and dispense supplies Take dictation in shorthand or by machine and transcribe information. activities directly related to making products or providing services. Direct and coordinate activities of businesses or departments concerned with the production pricing sales or distribution of products. Review financial statements sales and activity reports and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Manage staff preparing work schedules and assigning specific duties. Direct and coordinate organization\'s financial and budget activities to fund operations maximize investments and increase efficiency. Establish and implement departmental policies goals objectives and procedures conferring with board members organization officials and staff members as necessary. Determine staffing requirements and interview hire and train new employees or oversee those personnel processes. Plan and direct activities such as sales promotions coordinating with other department heads as required. Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits. Perform sales floor work such as greeting or assisting customers stocking shelves or taking inventory. Oversee activities directly related to making products or providing services.