Thusharasooryan M

Quality Assurance Specialist - 4 Years of Experience - Near 30004


Quality Assurance Specialist


Alpharetta, GA

Education Level:


Will Relocate:



SUMMARY Working as a Test Analyst with 10 years of experience in Software Test Life Cycle with strong business knowledge in Telecom, POS, Banking & Financial, Aircraft and Logistical technological expertise leading QA projects in different platforms and technologies. * Worked with Top clients Verizon, State Farm, Thomson Reuters, McDonalds, Qatar Airways and Equifax. * Expertise in Test Planning, designing, developing and deploying testing strategies for large-scale web applications and client/server systems and tweaking the plans to best fit customer expectations. * Expertise in coordinating the test expectations, statuses, progresses and risks between multiple stakeholders using regular status updates through multiple communication channels. * Proficient in Agile Scrum (sprint) model having 2+ years experience with Jira tool * Good experience in tools like HP ALM, Quality Center, JIRA, Putty and POSTMAN * Extensively worked with Telecom, Banking and Financial, Retail Point of Sales (POS), Airline & Logistics, Health Care, Insurance and Legal Domains. * Experience in performing Functional Testing, Graphical User Interface (GUI), System Integration Testing (SIT), User Acceptance Testing (UAT), Regression testing, and Browser Compatibility testing for Web Pages and Mobile Applications. * Involved in Sanity, Ad-hoc, GUI, Regression, Functionality, End to End, Batch jobs Data Base and User Acceptance Test. * Experience in SOAP and REST Web Service Testing using SOAPUI automation suite. * Experience in Automation tools like Selenium WebDriver for Testing UI Web Pages. * Experience in developing, executing and maintaining test scripts using Selenium WebDriver with JAVA. * Extensive experience in coordination of end to end testing with dev teams from multiple vendors and locations. Offshore and various locations within USA. * Extensively worked with all Quality Center modules Management, Requirements, Test Plan, Test Lab, Defects and Dashboard. * Worked on various models like Agile methodology, Water fall, Dev Oops and V Model. * Exposure to different operating systems like Windows 7/Vista/XP and UNIX. * Excellent team lead, team player and also have ability to work independently with multiple projects. * Managing the team and delegating the tasks, reviewing the results and share the Reports to Project team. * Having knowledge about ISO and CMMI standards. Project Summary: Equifax Inc. is a consumer credit reporting agency in the United States. Equifax business customers include retailers, insurance firms, healthcare providers, utilities, government agencies banks and other financial institutions. Personal Credit reports provide detailed information on the personal credit and payment history of individuals. USIS is the Business unit of Equifax which is the leading provider for service decision via Interconnect platform to banking and telecommunication customers. Its innovative suite of products empowers consumers to understand their credit report and the decision provided which intern maximize financial well-being. Verizon communication is a broadband and telecommunications company, the largest in U.S. wireless communications service provider. Equifax cerate the application processing system for Verizon telecommunication using interconnect for customer and business. VZT utilize this application to verify the customer identity and determine the credit worthiness using multiple bureau information and business process, the appropriate credit decision will be rendered. Roles and Responsibilities: * Responsible for test planning and finalizing test strategies and managing multiple quarterly-releases. * Development and Operation (DevOps) team coordination for continues integration testing and delivery. * Performed automation testing GUI with selenium and Java IDE and reported the issues. * Responsible for obtaining functional and user acceptance requirements from stakeholders along with production support to ensure smooth transition of the product to production. * Guide and lead the testing team to locate product & testing risks / critical areas / bugs of application under test * Organized and scheduled the walk through meetings with Business Analyst and SME's to understand the concept of testing objectives and generate daily, weekly and monthly reports review with clients. * Analyzing software specifications and identification of various USIS application functionalities for design and testing. * Identifying the requirement gaps and work towards its closure for all the business documents. * Interacting with clients for gathering information for future development of projects. * Executing test cases for different applications available for USIS and scheduling and triage the defects. * Coordination with Cross functional teams on resolving any issues and escalations. Client : Qatar Airways, Doha Project : Sky miles frequent-flyer program (FFP) Duration : October 2010 to September 2011 Location : Trivandrum, India. Project Summary: Qatar airlines has a frequent-flyer programs (FFPs) designed to encourage air travelers enroll in the program to accumulate points (also called miles, kilometers or segments) which will be redeemed for air travel or other rewards. Points earned under FFPs will be based on the class of fare, distance flown on that airline or its partners, or the amount paid. In recent years, more points have been earned by using co-branded credit and debit cards than by air travel. Another way to earn points is spending money at associated retail outlets, car hire companies, hotels or other associated businesses. Points can be redeemed for air travel, other goods or services, or for increased benefits, such as travel class upgrades, airport lounge access, or priority bookings. Roles and Responsibilities: * Review of FFPs, identification of test scenarios, test plan and test cases created. * Organized and scheduled walk through meetings with Onsite coordinator and SME's to understand testing objectives along with complete estimation of project on testing perspective. * Creation, execution and defect logging for Functional and Regression test cases in Skyline Miles Plus * Prepared Test Completion Report, Defect Report and test closure activities and share with customer. Client : McDonalds, Chicago, USA through meetings with Onsite coordinator and SME's to understand testing objectives along with complete estimation of project on testing perspective. Project Summary: Restaurant POS is a Windows-based 'Point Of Sale' POS application that is developed and maintained by NewPOS International (NPI). The NewPOS 6.0 platform was developed primarily using Java and JavaScript, with some C/C++ extensions. The NewPOS 6.0 platform is deployed over 3500 McDonald's restaurants throughout Latin America, Europe, APMEA, and the United States. Roles and Responsibilities: * Performed onsite coordinator role at the client location and worked as a point of contact for the team. * Reviewed the functional requirements document and identified the test scenarios. * Co-ordinate with the offshore team and gave instructions for their daily tasks, reviewed the execution result, test cases and assured the quality of the deliverables. * Preparing the Test Plan and Test Strategy and maintained the quarterly releases. * Participated in the release package implementation at customer POS systems in the Restaurants. * Defect logging and tracking it in Clear Quest and Jira then follow-up till solution approved. * Manage the DevOps for continues integration test for each sprint and follow up until the delivery. Project Summary: Westlaw is West's online legal research service from Thomson Reuters. It provides fast and easy access to an extensive collection of legal resources, news, business, and public records information. Westlaw is a subscription-based site typically used by Lawyers, Law Students, Legal Agencies, Law Organization, and Law Institutions. Roles and Responsibilities: * Daily Interaction with the Onsite Coordinator, stake holders, Business Analysts on call or email communications. * Project estimations and created requirement traceability matrix * Executes the Functional/Billing Test cases manually or with the help of automation frame work (TMX/TP). * Performed smoke, regression, testing and ad hoc testing for all new builds and automated in TMX/TP frame work. * Defect logged and tracked it in the Thomson West Tracker system (PVCS or Team Track). * Maintaining version and latest documents in VSS and in 'My Thomson' share point site. Client : Large Healthcare Insurance Company, IL, USA Project : Life Service Deliver End-to-End Process Value Disbursements [LGPS] Duration : November 2006 - September 2007 Location : India-Pune Project Summary: LGPS is a product from the Large Healthcare Insurance Company [LHIC] to support their agents and customers in the administration of Medical Insurance. GPS leverage recent system implementations such as the Workload Management System and Contact Tracking Tool. Roles and Responsibilities: * Understanding the Healthcare functional requirements and created a project estimation template. * Test planning, design, review and execution of test cases. * Reported the issues using Quality Center. * Review of issues raised test team in bug tracking tool and test report preparation and sending them to onsite team. * Performed GUI, Functional and Data Mapping testing techniques. Roles and Responsibilities: Life Service Deliver End-to-End Process Value Disbursements [LGPS] * Understanding the Healthcare functional requirements and created a project estimation template. Test planning design review and execution of test cases. Reported the issues using Quality Center. * Review of issues raised test team in bug tracking tool and test report preparation and sending them to onsite team. Performed GUI Functional and Data Mapping testing techniques.