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Accomplishments Successful Operations Management 23 years * Completion of call center design, process improvement and telecommunication improvements * Execution of CRM and CRM cloud migration project * Execution in Healthcare Insurance and CMS Government Operations Leadership * Consummate Service Delivery Director in Healthcare IT, Patient Accounting Software, Electronic Health Record, Meaningful Use within the Ambulatory Surgery Center and Hospital Industry * Successful effort redesigning Su...Ideal Companies: UnitedHealth, Optum, UConn Health, Aetna, Cigna,
Tags: Government, Management, Customer Service, Medicare, AVAYA, Call Center Management, Educator, Process Improvement, CMS, Electronic Health Record, Operations Management, Team Building, Cross-Functional Teams, Coach, Motivator, Qulity Improvement, Quality Assurance, Key Performance Indicators, Ambulatory Surgery Center Workflow, Meaningful Use, Client Experience
Strategic Technology Planning & Tactical Execution Infuses a forward-looking strategic mindset to add business value and extend services through focused and selective technological advancement. Brings an ability to define a clear vision and document a comprehensive strategic technology road map that fully aligns with organizational objectives. Innovative Leadership Creates an environment dedicated to nimble response and relentless problem solving. Possesses an enthusiasm and dynamic lead...Ideal Companies: Nike, Amazon, Comcast, T-Mobile, Hasbro, Disney, Microsoft, Expedia, Alaska Air, Google
Tags: technology, manager, Infastructure, Project Management, Tacoma, Tampa, Call Center, Data Center
Quality-driven leader with ten years of experience managing teams in aircraft maintenance, repair/overhaul, and scheduling. Seeking a Managerial role in a technical field. History of superb troubleshooting and project time management. Skilled in navigating through technical publications while educating other team members of aircraft maintenance techniques and procedures. Hands-on practitioner that focusses on dependability and being detail-oriented.Ideal Companies: Boeing, Pratt and Whitney, Lockheed Martin, Amazon
Tags: Bottom-Line Focused, Customer Relations., Industry / Domain Expertise, Leadership Vision / Influencing
I am looking for a position that will allow me to represent a product or service through effective marketing and customer service.Ideal Companies: n/a
Tags: sales, marketing, public relations, customer service, promotion, distribution
Take on the operations and general management responsibilities in an agressive growth company and bring greater productivity, profitability and team success.Ideal Companies: Small and mid-size company with growth forecast and expansion.
Tags: Operations, Development, Business Analysis, Strategic Planning, Profit & Loss, Start-up, Business Strategies, Problem Solving, Sales, P&L
Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do. Pele
The opportunity to play a key role in a dynamic company is one that I feel I can make a significant contribution as a team player. I have nearly 23 years of experience in the Construction, Oil & Gas, and Pipeline Industry. I also have 15 years of project management experience along with business development and sales management of 150 employees.